Caption By Hyatt Downtown Nashville/The Gulch

The location was good to Broadway. The valet was nice and prompt.

Staff was amazing. So helpful upon arrival! Valet staff was friendly even though we didn’t have a car. But every time we waited for a Lyft, they were super friendly. Good ambiance in lobby. Good long mirrors in rooms. Best hair dryer I’ve seen in a room in a while. Also great new fridge. Good housekeeping. Close 5 min Lyft to so many places

Common areas of the hotel were all new and very clean. Front of house staff all very helpful and friendly.

Decor, furnishings, room, staff all amazing.

It was very modern. We loved the decor. We had a corner room on the 11th floor. Beautiful big windows! I wish the size of the room was about a foot bigger and had better lighting but that are minor requests. The food at the restaurant was excellent. It had very nice bar.